Software Engineer — Ramallah, Palestine

Alaqeed Othman
Raed Zakarneh.

.NET Backend/ Dynamics 365 CRM/ LMS Integration/ React.js

I build the integration layer that enterprise and education platforms run on — connecting CRM, backend services, and learning systems into workflows that don't need a human to babysit them. 5+ years shipping production systems for a large-scale online education platform.

View experience → Download CV ↓ Get in touch

● alaqeedothman@gmail.com ● +972 59 424 5508 ● LinkedIn ● Ramallah, Palestine

system_map.svg live sync

01 · About

Enterprise systems, made to talk to each other.

I'm a results-driven Software Engineer with 5+ years designing, developing, and maintaining enterprise-scale digital platforms using C#, .NET, ASP.NET Core, React.js, RESTful APIs, and the Microsoft ecosystem. My work centers on scalable backend services, API-driven integrations, workflow automation, and applications that hold up under real operational load.

Over five years, I worked on the University of the People online education platform — a digital learning ecosystem serving 180,000+ students — building solutions across student lifecycle management, academic workflows, business process automation, and LMS integrations with D2L Brightspace and Moodle. That meant REST-API-driven pipelines for user provisioning, course management, student enrollment, and grade synchronization, running quietly in production.

On the Microsoft side, I customized and extended Dynamics 365 CRM, built Power Automate flows, and wired up SharePoint integrations — connecting CRM data, document workflows, and academic systems into one coherent operation. Alongside that work, I've been building GlowAI, an AI SaaS product, to keep exploring modern architecture and AI-powered application development on my own terms.

02 · Stack

Technical Skills

grouped by where I use them

Languages & Frameworks

C#.NET CoreASP.NET Core .NET FrameworkJavaScript (ES6+) React.jsNext.jsHTML5 CSS3Entity FrameworkLINQ

Digital Learning & LMS Integration

D2L BrightspaceMoodle LMS REST APIsUser Provisioning Course Mgmt WorkflowsEnrollment Automation Grade Sync

Microsoft & Power Platform

Dynamics 365 CRMPlugin Development CRM Workflow AutomationEntity Customization Dashboards / Views / RibbonsPower Apps Power AutomateSharePoint API

Backend & API

RESTful API DesignAPI Integration JWT AuthAuth / Authz Enterprise Architecture

Databases

SQL ServerOracle MySQLPostgreSQL

Engineering Practice

Clean ArchitectureOOP SOLIDDesign Patterns Unit Testing / xUnitGit Azure DevOpsCI/CD Agile / Scrum

03 · Experience

Where I've built this.

Software Engineer Jun 2021 — Jun 2026

ASAL Technologies, Ramallah / University of the People Online Education Platform ↗

Designed, developed, and maintained enterprise-level solutions supporting online education operations for a platform serving 180,000+ students, spanning student lifecycle management, registration workflows, and academic processes.
Developed scalable backend services in C# and .NET following enterprise architecture and clean code principles, with RESTful APIs powering core platform functionality.
Built and maintained integrations between university enterprise systems and LMS platforms — D2L Brightspace and Moodle — for account provisioning, course sync, enrollment, and grade submission.
Automated digital learning workflows, cutting manual administrative processing time by approximately 70%.
Designed, built, and maintained 50+ Dynamics 365 CRM plugins and workflows — entities, dashboards, views, ribbons, web resources — supporting business and academic processes.
Built and configured Power Automate flows and integrated SharePoint document management through APIs, including automated upload workflows.
Contributed to frontend development in React.js and implemented unit testing with xUnit to reduce regression risk.
Investigated and resolved production issues, improving application stability and reliability.
Collaborated within a cross-functional team of 5+ engineers in Agile/Scrum to ship high-quality releases.

.NET Developer Mar 2020 — Jun 2021

ICECUBE Technologies, Ramallah / GHI (Health Insurance), PDIC

Developed and maintained enterprise .NET applications and reusable software components.
Built backend solutions in C# / ASP.NET, with REST APIs and business workflows.
Optimized data access with Entity Framework across Oracle and SQL Server.
Built workflow and notification systems that streamlined internal processes.

Software Development Intern Sep 2018

Iconnect-Tech, Ramallah

Developed MVC applications using .NET Core and RESTful APIs with ASP.NET Core Web API.
Applied software engineering best practices on real-world projects.

04 · Personal Project

Building outside the day job.

AI SaaS Platform

GlowAI

View Live ↗

A full-stack AI-powered SaaS platform built to explore modern cloud-native architecture end-to-end — combining a scalable .NET backend, Next.js frontend, AI integrations, and production-ready infrastructure.

Designed and implemented a .NET 10 Web API using Clean Architecture principles, separating domain logic, application services, infrastructure, and API layers.
Built a modern Next.js and React frontend with authentication flows, dashboards, and AI-powered user experiences.
Integrated OpenAI API capabilities to enable automated content generation and AI-driven workflows.
Implemented JWT-based authentication, API key management, user authorization, and secure backend communication.
Designed and migrated a PostgreSQL database using Entity Framework Core, with production deployment through Supabase.
Integrated Redis caching and rate-limiting using Upstash Redis to improve performance and control API usage.
Containerized backend services with Docker and deployed across modern cloud platforms — backend on Render, frontend on Vercel, database on Supabase PostgreSQL, cache on Upstash Redis.
Established a foundation for automated deployment workflows using GitHub-based CI/CD practices.
Built AI-powered workflows focused on automation, digital content creation, and scalable SaaS operations.

.NET 10Clean Architecture Next.jsReact Entity Framework CorePostgreSQL JWT AuthOpenAI API DockerRedis / Upstash SupabaseRender VercelGitHub CI/CD

05 · Background

Education & how I work.

B.Sc. Computer Information Technology (CIT)

Arab American University — 2019

Arabic — Native English — Professional Working Proficiency

Enterprise software development experience
Digital learning platform integration experience
Strong LMS and API integration background
Microsoft ecosystem & workflow automation experience
Production troubleshooting and debugging expertise
Comfortable bridging technical and non-technical stakeholders

Alaqeed OthmanRaed Zakarneh.